To get their attention on Twitter, simply tag them with their followed by your question. The Snapchat Support Twitter account is always answering questions from users. It may sound ironic, but your best way to get to them is through Twitter. Contact Through The Snapchat Support Twitter Account You’ll need to provide an email and a phone number.Īgain, they’ll take between 1 to 3 workdays to respond.

If the solution they offered was not sufficient, the Snapchat app will let you send them a message. Try searching for your inquiry before contacting them. They have a lot of inquires regarding the meaning of Step 4: Pick One Of The ServicesĪ similar menu from that one from the web will appear.Įach article will enlist a problem and a potential fix to it. You’ll be taken into another section where you’ll be able to narrow the issue. Step 3: Click The Big Orange “Contact Us” Button If you have an older version, you’ll need to look for the “More Information” section and tap “Support”. There, click the said option and you’ll be taken into a new screen.

Step 2: Scroll Down To The “I Need Help” Section Start by logging in to your account, then: Step 1: Access the Snapchat App And Click on Your Profileįrom there, search for the gear icon on the top right corner of the screen. But it is more convenient for most Snapchat users. Contact Snapchat Customer Support From The AppĬontacting Snapchat through the app is not faster than doing so from the web. Snapchat is not working, it’ll be a better idea to try doing some fixes yourself before contacting Snapchat - we got you covered! 2. However, the company takes around 1 to 3 workdays to reply to reports through the site. The site offers quick tips and solutions to common problems and does ask for your email if the issue is more complicated. When you visit the page you’ll see that they only offer limited support options. You can directly contact Snapchat customer service and support teams through the website. Contact Snapchat Support via Website (Snapchat Support Page) Here are all the ways in which you can get in touch with the Support Team. Is there a Snapchat Support Number I Can Call?.

Step 3: Click The Big Orange “Contact Us” Button.

Step 2: Scroll Down To The “I Need Help” Section.

Step 1: Access the Snapchat App And Click on Your Profile.

Contact Snapchat Customer Support From The App

Snapchat support i need help